General FAQ

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Your laptops are cheaper than anywhere else! Are your laptops brand new?


Unless otherwise indicated, the laptops we sell some of them are brand new and some are refurbished if you should navigate to the laptop of your choice you see it currently stated at the laptop details information, and are shipped out in factory sealed boxes. All brand new laptops come with a minimum 1 year manufacturer’s warranty.


Why are your laptops so cheap?


We work closely with the manufacturers directly to cut out the middlemen in order to push down our prices.


How do I know I am getting the best deal?


We are constantly checking our competitors websites on a daily basis to offer the best prices deals we can, we also aim to give you the best quality customer service. We will inform you of how your order is progressing by text and email alerts.



Are my libertyreserve details safe when ordering over the internet?


Our site are fully secured. Your payment is been handled by libertyreserve secure payment gateway and you don't have any cause to be worried as libertyreserve is a secure payment processor.


What is your Privacy Policy?


When you place an order with us we need to know your name, address, email address. This allows us, in conjunction with comidea to process and fulfil your order(s). We also ask for your telephone number - enabling us to contact you in the unlikely event there is a problem with your order. We may also use the information to notify you of exciting new developments, product ranges and web site functionality.